[OAUGNet]-Re: URGENT! - Issue with Workflow Background process

["Benhur, Daniel" <Daniel_Benhur@pas-technologies.com>]

Based on the completion of the prior run.

-----Original Message-----
From: OAUG Net listserver [mailto:OAUGNet@oaug.com] On Behalf Of Burriack, Gillian
Sent: Wednesday, August 27, 2008 3:59 PM
To: OAUG Net listserver
Subject: [OAUGNet]-Re: URGENT! - Issue with Workflow Background process

Did you schedule it to run based on the completion of the prior run or
based on the start of the prior run?

-----Original Message-----
From: OAUG Net listserver [mailto:OAUGNet@oaug.com] On Behalf Of
McRaney, Ronald
Sent: Wednesday, August 27, 2008 4:53 PM
To: OAUG Net listserver
Subject: [OAUGNet]-Re: URGENT! - Issue with Workflow Background process

Daniel,
You might take a look at the http://blogs.oracle.com for some ideas.  I
found this article from Gaurav Verma interesting enough dealing with
some ONT customizations.  Look through it and might help,
http://blogs.oracle.com/gverma/2008/03/when_conventional_thinking_fai_1.
html

Good Luck,
Ron

-----Original Message-----
From: OAUG Net listserver [mailto:OAUGNet@oaug.com] On Behalf Of Benhur,
Daniel
Sent: Wednesday, August 27, 2008 1:28 PM
To: OAUG Net listserver
Subject: [OAUGNet]-URGENT! - Issue with Workflow Background process

Hello,

We are recently experiencing performance problem with Workflow
background process and its taking anywhere between 5 mins to more than
an hour to complete. During this time the Auto invoice program is
getting stuck and delaying our Invoicing process. We have been going
back and forth with Oracle support on this and so far no solution to
this even with a Sev1 P1 SR.

This is specific to Order management and the workflow we are concerned
is the OEOL(Order lines) and the parameters are deferred 'Yes', Time
out' No and Stuck "No'. We scheduled it to run every 2 mins(we scheduled
it for every 5 mins as per development recommendation but no
difference).

Any suggestions or ideas regarding where to look and what might be
causing this. We haven't customized the standard OEOL workflow at all.

Thanks,
Daniel Benhur
PAS Technologies
1234 North Kansas City, MO 64116
P: 816 556 5122
C: 816 804 2876
www.pas-technologies.com

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