OAUG Fall 2001 Opening Session Speech
by OAUG President Jeremy Young

 

Welcome

Thank you Tom and Peter. 

 

As Tom and Peter said, this is our 12th year as an organization, our 24th North American conference. However we also run European and Asian conferences, and when we add those in, this is the 30th independent conference held by the Oracle Applications Users Group.  That’s another landmark for the OAUG, and I would like to thank all of our members, the SIGs, the GEOs, our presenters, exhibitors, sponsors and vendors for their years of participation and loyalty to our independent organisation.

 

And of course I would like to thank all of you for being here in San Diego with us. I think that we should all be proud that despite the recent tragedy of September 11th and the postponement of our conference, an impressive number of our members made the extra effort to rearrange their busy schedules to make it here today.  We’re getting back to normal, and this will truly be business as usual for the OAUG with another, great independent conference.

 

Vote

 

I am also very proud to be serving as President of the OAUG for the third year, and grateful for the support and confidence that OAUG members have shown in me. We are all volunteers in our OAUG activities, and while that sometimes provides an additional workload to an already busy schedule, it is a great honour, and a great satisfaction, to be part of such a vibrant organisation as the OAUG. That’s why for our Board election this year we have 32 candidates for the 9 board places that are up for re election. All of the candidates are excellent, and I would encourage anyone who has not yet done so to register their vote by the end of this week when voting closes. Make your contribution to the future direction of YOUR Users Group by helping to select our Board.

 

In the Fall we also honour a very special volunteer, one who through their efforts has made a special contribution to the OAUG for the benefit of its members, and has been nominated and selected to be OAUG’s Member of the Year.

 

This year’s recipient of Member of the year is Ann Ristau.

 

Anne has been working with Oracle Databases as a programmer and analyst

since 1982. In 1989 the company for which Anne worked purchased Oracle

Financials, and they went live on release 6!  In 1990 she joined OAUG and

became a Board Member, serving in a number of capacities. Anne is

an accomplished instructor for Oracle Applications, and author of training courses. Currently, Anne is an independent consultant specialising in customisations. I won’t tell Larry if you don’t Ann!

 

Anne has always been active in the OAUG, but this award particularly reflects the efforts that she has made over the last year to provide training tracks at our conferences. Anne wants to share this award with all of the trainers who JUMPED at the opportunity to help the OAUG fill the void when Oracle Education were no longer able to provide training sessions, especially Melanie Bock and Maggie Coleman.

 

In Fall 2000 Maggie, Melanie and Anne decided they knew enough people to provide the training to fill that void. Did they ever...OAUG has gone from 2 education tracks to 4, plus a hands on training area, and many others have joined them in providing training to all our conference attendees.

 

Please join me in congratulating Anne Ristau, OAUG’s member of the year for 2001.

 

 

Content

 

So we have just honoured the OAUG’ s member of the year.

But what is the OAUG?

The OAUG is real users finding real solutions, together.

 

The OAUG is independence.


Because the OAUG is independent from Oracle, members receive truly valuable insight, education and support from their peers.  Many of you are here seeking to hear from your fellow users on whether now is the time to move to Release 11i –To hear from someone else in a similar situation to you. You will ask, “Is it stable? How tough was the upgrade? What are the real life business benefits that other users are seeing?” And because the people giving you the answers to your questions are OAUG volunteers who have given up their time to contribute to our user community you can have confidence in the objectiveness of the answer that you receive.

 

The OAUG is education.

OAUG provides users with real world advice and education on how to use Oracle Applications to successfully run their businesses.

This education is valuable because the person from whom you are learning has already gone through it, in a real life business situation. They have made some mistakes probably – and you can benefit from them. Those are mistakes that you no longer have to go through.

 

The OAUG is support.

There is an enormous amount of knowledge and experience in the OAUG membership – and those members are happy to support one another by sharing that knowledge, and by helping each other to succeed. OAUG support comes from real life users just like you who have figured out how to solve problems

 

The OAUG is your advocate.

The OAUG is continually working with, and sometimes challenging, Oracle to make the company listen to the needs of its customers and provide better service and support.

This year we have been pushing for an extension of the de-support date for 10.7. The OAUG supported a petition from OAUG members, and Oracle saw the value in the extension and gave users on 10.7 more time to complete their transition to Release 11i.

This year has also seen us encourage Oracle to open its standards so that the other vendors with whom you all work can better integrate with the Oracle Applications.

 

Conference

 

How do you take advantage of all of this? Well, we are all at the conference so the conference is a good place to start.

 

Papers

 

We have 250 sessions where you can hear how others have successfully dealt with the business issues that you are dealing with today.

 

Exhibit Hall

 

We have over a hundred exhibitors in our exhibit hall. They are offering complementary products, education, and consulting services to support you in your use of Oracle Applications. Go and see them, they will be able to support a need that your company has.

 

Demonstration area

 

Once again we have our hands on demo area where you can play around with the latest Oracle releases. Our thanks to Boss Corporation, Project Partners, Top Team and Cinap for their support in providing this valuable resource.

 

Education

 

We also have an excellent training track at the conference where you can receive training in the use of the applications. I would like to thank our members who are providing that service to all of us, including Apps Shop, Boss Corporation, DARC, Solbourne and Sun MicroSystems. There are others listed in your programme, and our thanks go to all of them. Get along there and take advantage of learning from some of the best in the business.

 

I would also like to thank our other sponsors, Compaq, Clear Orbit, Dun & Bradstreet and 170 Systems for their support of the conference and the OAUG.

 

Networking

 

And of course there are great opportunities for networking with your fellow users. At the sessions, at the events, at lunch, whenever you are surrounded by real users who can share their real solutions with you. Say hello, share your knowledge, and make contacts for the future that can help you for years to come. My company DHL the air courier express company, has made many valuable contacts through the OAUG that help us to gain the most benefit that we can from our use of Oracle Applications. 

 

Its not just here at the conference either.

Web site

The OAUG web site (www.oaug.org) is a great information resource for what is happening with Oracle Applications and with the OAUG. It features the latest news, a conference paper database, members contact information and much more.

Publications

You can also read all about it in our publications, OAUG Forum and OAUG Insight provided to all our member contacts.

E-News

We also have OAUG E-News, an e-mail newsletter with all the latest information about Oracle Applications and the OAUG. OAUG E-News comes out two times each month – you can check how to subscribe at the OAUG web site.

Listserver

And we run OAUGnet, a listserver dedicated to providing a forum for everyone in the Oracle Applications field to exchange views and seek resolution for the business issues that they face in their implementation of Oracle Applications.

Other

The OAUG community does other things too. We are an independent, not for profit organisation, that thrives through the enthusiasm, dedication and generosity of the many volunteers that contribute so much to our community. Through them we are able to carry out many of the activities that we all jointly benefit from, and I would like to take this opportunity to thank all of them:

Through the enthusiasm and effort of these volunteers, the OAUG community continues to grow, representing over 2000 member companies this year. And it continues to be an independent organisation, self-funding, through membership dues and conference revenues, run by our members, for our members, who are predominantly licensed users of the applications.

 

For those organisations here who are not yet members, I encourage all of you to join the OAUG community and share in the experience. Visit the membership booth to get details

 

Oracle

 

And now I would like to deal with OAUG’s relationship with Oracle, and how that has changed over the last 18 months. As many of you are aware Oracle changed their approach to conferences in the last year. They launched their own applications conferences with the objective of reaching a wider audience than the OAUG conferences have typically reached, focused as we are on existing users sharing their real life solutions.

 

Initially they asked the OAUG to fold our conferences into the Oracle managed conference, a suggestion that with the input of our members through a survey, we declined. 

 

We have spent a considerable amount of time and effort with Oracle over the last 18 months trying to come to a satisfactory resolution to this situation. As part of those efforts in the middle of this year we held another survey of our membership to determine the future of our conferences as well as our relationship with Oracle, and to ensure that the Board continued to act in line with the desires of the OAUG membership. For those of you who are not familiar with the results of that survey I’ll provide a brief overview.

 

First, a large majority of our members responded to the survey. Such high levels of participation show how important these topics are to each of us, and I appreciate the commitment that this represents.

 

There are two key messages that the survey gave us:

 

Ninety-Two percent of you voted to maintain at least one independent and education-focused OAUG conference.

 

Sixty-seven percent of you wanted us to investigate how we could work with Oracle to provide support for their conferences.

 

Additionally, in spite of Oracle’s announcement earlier this year that they are unable to support the OAUG conferences, most of you wrote in that you want Oracle to return to OAUG conferences.

 

Board Actions

 

The OAUG board of directors has taken these results as a mandate. So what are we doing about it?

 

You said you want to maintain independent conferences.

 

This week’s conference is completely independent. What does that mean for you? It means the focus is on education, and users sharing their knowledge with other users. In May 2002, we will be hosting another independent conference in Toronto. Because of our independence, you receive truly valuable insight, education and support, as well as objective advocacy to Oracle on the issues that concern you.

 

You also voted for us to work with Oracle. As a result, the board of directors and Oracle have been discussing opportunities for us to work together for the benefit of our members and their customers.

-        Currently, the OAUG is assisting Oracle with the selection of the user paper track for their applications conferences, comprising 20% of the total content. Selection for Europe is already complete. Selection for the North American conference is underway. Other conference collaboration opportunities are being positively discussed.

-        Oracle has agreed to provide contact opportunities to the OAUG for their new and existing customers to help promote OAUG membership

-        Oracle has also shown its willingness to respond to OAUG concerns by the extension the desupport date for version 10.7 of their applications.

 

You also said via the survey that you want Oracle to return to our independent conferences. You want the opportunity to hear from the people who develop the software you use to run your business, and have the opportunity to express your needs directly to them.

 

Last Wednesday evening Oracle called me to suggest that as a show of goodwill they would like to send their VP of Applications Technology, Cliff Godwin, to our conference. Cliff has been extremely well received by our conference attendees over the years, and I am pleased to be able to announce that he will be here tomorrow at 10:00 in this room to provide insight into Release 11i. We appreciate this gesture from Oracle and hope that it represents a sign of a new partnership between our organisations, and we hope to see it extended to participation in future OAUG conferences, including Toronto.

 

We see these developments as a positive sign that we can make a new beginning, and hope and believe that more collaboration will come in the future, for the benefit of both OAUG members, Oracle’s customers, and Oracle itself.

 

 

Oracle and the OAUG are now moving forward on improving the relationship and collaboration. In doing so the OAUG will continue to remain true to its principles:

 

We will continue to focus on education – real users and real solutions

 

We will continue to maintain our independence, and our role of independent advocacy. That means that we will continue to call Oracle on the issues that concern their users.

 

On November 8th AMR research said

“A software company with the size and stature of Oracle needs to have a vibrant, objective, and collaborative users group.  It’s a win-win for Oracle and its users”

 

We believe that is truly in the best interests of both the users, and of Oracle, and we will continue to work on your behalf to that end.

 

Thank you and have a great conference.