Education Session Descriptions

OAUG Connection Point® — Dubai
OAUG Connection Point® — Dubai
April 1-2, 2009
Dhow Palace Hotel
Dubai, UAE

Agenda At-a-Glance

Download the Agenda (PDF file)

Keynotes / General Sessions

Oracle E-Business Suite: Applications Strategy and Roadmap Update

Cliff Godwin, Oracle Corporation
Wednesday, April 1, 2009 - 17:00 to 18:00

In this session, hear from Oracle E-Business Suite General Manager Cliff Godwin as he delivers an update on the Oracle E-Business Suite product line. The session covers the value delivered by the current release (Release 12) of Oracle E-Business Suite applications, the momentum, and how Oracle E-Business Suite applications integrate into Oracle’s overall applications strategy. You’ll come away with an understanding of the value Oracle E-Business Suite applications deliver now and in the future.

10 Things You Can Do Today to Prepare your Path to the Future

Nadia Benjedou, Oracle Corporation
Thursday, April 2, 2009 - 12:00 to 13:00

Come hear about some of the “common sense” and “practical steps” that can be done today to increase the value of your Oracle Applications (Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards EnterpriseOne) by using Oracle Future-Proof solutions and technologies today. And if and when your organization is ready to evolve to Oracle Fusion Applications (when available) then not only your IT and operational skills are ready for it, but you transition to Oracle Fusion Applications will be much smoother.

Finally — Reliable Investment Advice — Outsourced Hosting!

Jim Bistis, CEO of Core Services
Troy Matherne, VP & CIO of Helix Energy Solutions Group
Wednesday, April 1, 2009 - 8:45 to 9:45

Wouldn’t it be a relief to have reliable information on a high probability “sure thing?” One that actually delivers on its promise of a positive return on Investment (ROI)? Come and listen to a comprehensive review of how to obtain the highest return on your Oracle software investment:

Listen and learn the value of focusing on your core strengths while delegating non-core activities to expert, trusted partners.

Flexible Future Proof Infrastructure Abstraction

Hein Van Der Merwe, Chief Technologist Southern and Eastern EMEA / Sun Microsystems
Thursday, April 2, 2009 - 8:30 to 9:30

With advances in infrastructure abstraction technologies it is becoming increasingly possible to future proof implementations while providing flexibility and faster deployment cycles. This session will explore available technologies and implementation scenarios on a practical level as an introduction to the future of datacenters.

White Paper Presentations

Putting HR Strategy into Action — Use of Technology: Case study of Oracle HRMS R12 at Emirates NBD

Charles D’Souza, Emirates NBD
Wednesday, April 1, 2009 - 9:45 to 10:45

Learn how Emirates NBD Leads Oracle Human Resources Technology Revolution across United Arab Emirates to meet its Strategic HR Goals. This presentation will cover the HR challenges faced by Emirates NBD Banking Group, the HR Service Delivery Model, why Release 12 was chosen, the key HRM Processes as well as details about the project and challenges faced.

Oracle E-Business Suite Release 12: Technology Highlights

Nadia Benjedou, Oracle Corporation
Wednesday, April 1, 2009 - 9:45 to 10:45

Come learn how the Oracle E-Business Suite R12 is adopting the most advanced features of Oracle’s development tools and server products. In this session we will see how the E-Business Suite is already leveraging the Oracle Fusion Middleware as well as the latest and greatest of the Oracle Database.

XML Publisher with Oracle EBS: Extending functionality for secure, confirmed email delivery and e-mail, fax and printing of Oracle documents including database attachments

Ben Bruno, STR Software
Wednesday, April 1, 2009 - 9:45 to 10:45

This presentation is intended to educate users, developer, managers, and executives of companies about using Oracle E-Business Suite to automate and maintain the distribution of business documents.

Following a brief introduction to native document delivery functionality of Oracle EBS, this presentation will include a detailed discussion of additional functionality that will be of interest to any company that seeks to deliver customer and vendor facing documents.

If your company is like many that the author has seen, it is likely that you have inserted various documents into the Oracle database to support the native Oracle report. For example, you may have inserted diagrams, product sheets, images, etc. with a particular purchase order, invoice, etc. But how do you print these attachments? What about emailing them securely knowing with absolute certainty that the intended recipient received them and read them too?

Using real-life customer case studies to demonstrate functionality, the attendee will learn first-hand how to use these advanced features.

Learn how to expand native Oracle EBS functionality (workflow, forms, and database technology) to automate email/fax/print delivery of any document/volume of documents. Presentation includes:

Financial Management Solutions: What is New from Oracle?

Omar Tahboub, Oracle Corporation
Thursday, April 2, 2009 – 9:45 to 10:45

In this session, we will bring you up to date with what is new from Oracle’s Financial Management solutions. Learn how you can leverage new functionality from Oracle to achieve higher levels of efficiency and automation and enhance your control and visibility over your business processes. This session will cover a range of topics, including: what is new in E-Business Suite Financials, landed cost management, global trade management, image processing and management, financial analytics, localizations for the Middle East, and others.

Understanding Web Services, SOA & BPEL

Basheer Khan, Innowave Technology
Wednesday, April 1, 2009 - 11:00 to 12:00

This session introduces you to Web services, Service-Oriented Architecture (SOA) and Business Process Execution Language (BPEL). Attendees will learn about the power of Web Services, the underlying concepts of SOA and gain an understanding of how to use BPEL for data and process integration. Learn how the Oracle BPEL Designer can be used to configure various adapters, locate and register web services as well as create data mappings to interface data from one application to another. Understand how the Oracle BPEL Console, is used to monitor interfaces and processes when they are deployed.

Using Planning and Optimization to deliver value in Retail

Matt Hampton, Oracle Corporation
Wednesday, April 1, 2009 – 13:15 to 14:15

Oracle Retail’s Planning and Optimization solutions can deliver real value and are even more relevant in the current economic climate. As you start to benefit from the efficiencies and savings as a result of your Oracle Retail implementation, hear how Oracle’s Retail Planning and Optimization solutions can improve decisions within the retail organization across areas such as planning, buying, pricing, space and replenishment. The presentation will include an overview of Oracle’s Planning and Optimization solutions, together with customer case studies showing how retailers have derived value in these areas.

CRM and Innovative Loyalty Programs — A Differentiator for Airlines

Pascal Hary, Oracle Corporation
Wednesday, April 1, 2009 - 11:00 to 12:00

How Oracle CRM and Oracle Loyalty Solutions can help Airlines in difficult market conditions? How to transform Airlines limited CRM strategy, from a simple Loyalty program only to a customer centric approach? Oracle CRM extends beyond traditional sales, service, marketing and loyalty to include all of the touch points in a passenger’s travel experience.

Use of the SOA Suite of Tools in a Public Sector Organization

Pat Dues, City of Las Vegas
Wednesday, April 1, 2009 - 13:15 to 14:15

This session will share the City of Las Vegas’ experience with utilizing Oracle’s SOA suite of technology tools to accomplish critical application integration for city departments: BPEL for integration between Plant and land management operations and the E-Business suite of applications; and OBI EE+ for the City’s business intelligence initiative.

Hyperion and OBIEE in a Heterogeneous ERP Environment

Michael Rulf, AT&T Hosting & Application Services
Wednesday, April 1, 2009 - 14:30 to 15:30

In today’s global market, many companies are running multiple ERP systems due to either acquisition or regional product preferences. This leads to critical ERP data being fragmented across multiple ERP instances and potentially multiple and heterogeneous ERP products. This presentation will provide a live demonstration of how to leverage Oracle Business Intelligence (BI) offering (such as Hyperion and OBIEE) to present consolidated analytic data originating from E-Business Suite, PeopleSoft and SAP.

GL Wand: Simply Magic

Shirley Mincher
Venkatesh Gurunathan
Wednesday, April 1, 2009 - 11:00 to 12:00

In today’s challenging business environment, there is a pressing need to provide useful and prompt reports that will enable the business to make the right decisions in a timely manner. GL Wand provides quick and easy access to Oracle GL and subledger information which results in increased productivity and reporting efficiency.

The aim of this presentation is to provide the audience with an overview of the benefits of having GL Wand such as shorter reporting cycles, quicker month end closes and an enhanced experience when using Oracle Financials. It will demonstrate GL Wand’s main features and functions, and show why GL Wand is … simply magic!

This session will show how GL Wand was implemented at Omantel. It will demonstrate the different stages of implementation including reporting challenges, introduction to the tool, stakeholder’s buy-in and rollout and training. The presentation will also illustrate how GL Wand is used at Omantel and the benefits it brings to the Finance teams.

Leveraging SOA Suite to integrate with EBS (Demo)

Debra Lilley, Fujitsu
Wednesday, April 1, 2009 - 14:30 to 15:30

With Oracle E-Business Suite Adapter, you can turn Oracle E-Business Suite interfaces into a Web service. Oracle BPEL Process Manager lets users incorporate these exposed Web services in business processes extending to other applications. This session covers how Oracle BPEL Process Manager can complement Oracle E-Business Suite applications. It demos how to create a BPEL process that integrates with Oracle E-Business Suite and Oracle Integration Repository and discusses a customer case study of BPEL in an Oracle E-Business Suite environment.

11i/R12 Performance and Architecture

Haroon Qureshi, QSolve
Wednesday, April 1, 2009 - 14:30 to 15:30

Are you having performance issues with your Oracle 11i or R12 instance or upgrade? Do you need help diagnosing a performance issue? Are you new to Oracle Applications or are moving from 11i to R12 and need to understand the technical architecture involved? Do you need to tune your R12 upgrade to meet certain timelines? Ensuring that your Oracle E-Business Suite (11i/R12) instance/upgrade is performing well can be a daunting task to undertake. This presentation aims to help explain the technical architecture of an Oracle E-Business Suite instance for releases 11i and R12 — discussing performance tuning of each component of the applications as well as upgrading to R12.

Implementing a Highly Available Oracle E-Business Suite Architecture

Elke Phelps, Humana
Wednesday, April 1, 2009 - 13:15 to 14:15

Are you running Oracle E-Business Suite with multiple single points of failure? There’s no need to do so. Attend this session to learn how you can create a highly available environment for your business. The presentation includes essentials for implementing a load-balanced configuration for Web and forms as well as parallel concurrent processing nodes utilizing a shared application tier file system with Oracle Data Guard for the database.

Using Histograms to tune Oracle Applications

Haroon Qureshi, QSolve
Thursday, April 2, 2009 - 9:45 to 10:45

With the introduction of the Cost Based Optimizer, there are a number of new features available to DBAs for tuning queries without having to modify code. Using histograms for tuning is a feature of the optimizer that is not well documented or understood. This presentation aims to provide a better understanding of histograms and their use in tuning Oracle Applications by use of a real-life case study.

Using Oracle AIA Foundation Pack to Build a Best-of-Breed Landscape

Michael Rulf, AT&T Hosting & Application Services
Thursday, April 2, 2009 - 11:00 to 12:00

In today’s evolving business environment, organizations often leverage best-of-breed solutions to stay competitive. As a result, common business objects like customers, items and orders need to span multiple software packages. Without a flexible integration solution, data inconsistencies lead to increased operational costs and dissatisfied customers. This presentation provides a live demonstration using Oracle AIA to coordinate business objects across Oracle ERP and 3rd party packages.

Lowering the Cost of Compliance: Best Practices Approach to Governance, Risk, and Compliance Issues

Brian O’Neil, Appssurance
Roopa Dhanalal, Oracle
Wednesday, April 1, 2009 - 16:00 to 17:00

This presentation will examine how corporations are using automated solutions to address GRC challenges and meet compliance needs. We will examine how customers are utilizing both application-centric and defense-in-depth approaches to protect data and control application access. In addition, we will also provide case studies with specific ROI metrics that customers have achieved by using Oracle GRC solutions.

City of Las Vegas’ Road to Business Intelligence

Pat Dues, City of Las Vegas
Thursday, April 2, 2009 - 9:45 to 10:45

This presentation will discuss how Oracle's OBI EE+ tool will be used to meet the strategic data reporting needs at the City of Las Vegas. To be discussed is the business intelligence roadmap developed by the City which includes: establishing an enterprise BI strategy; developing data governance; planning the implementation of the BI dashboards, reports, and analytics; and rolling out a business intelligence competency center.

SOA as part of an Application Upgrade Strategy

Basheer Khan, Innowave Technology
Wednesday, April 1, 2009 - 16:00 to 17:00

Maintenance costs are a topic that catches the attention of most ERP and CRM customers. This session provides insight into how and why SOA will reduce the cost and risk of applications upgrades. Specifically, it shows how SOA facilitates layered extensions instead of customizations, minimizes brittle data replication, and helps document cross-application processes. You will see why Oracle’s recommendation to get on the “Path to Fusion ”will save you maintenance dollars as you invest in SOA technology instead of a “like to like” upgrade.

Identity Management in Today’s Economy

Alaa Fahmy, Oracle Corporation
Wednesday, April 1, 2009 - 16:00 to 17:00

The current economic downturn is putting increasing pressure on businesses. Darwinian Theory applies — survival of the fittest — you have to grow your business, gain a competitive edge, build efficiencies or perish. Growing business in today’s world means externalizing organization’s services, systems, resources and sensitive data to your customers, partners and even vendors — not only a costly business but risk prone too. Sensitive data, company resources and even a user’s identity become vulnerable to attacks. The consequences of security breaches are more severe than ever before. Sensitive information in the wrong hands, whether compromised by employees or external hackers, can have a monumental impact on a company’s reputation, eroding customer confidence, impairing business growth and exposing the organization to legal liability for non-compliance.

Putting HR Strategy into Action — Use of Technology: Case study of Oracle HRMS R12 at Emirates NBD

Charles D’ Souza, Emirates NBD
Wednesday, April 1, 2009 - 9:45 to 10:45

Learn how Emirates NBD Leads Oracle Human Resources Technology Revolution across United Arab Emirates to meet its Strategic HR Goals. This presentation will cover the HR challenges faced by Emirates NBD Banking Group, the HR Service Delivery Model, why Release 12 was chosen, the key HRM Processes as well as details about the project and challenges faced.

Inaugural Meeting: The Oracle Applications Users Group — Middle East

Jan Wagner, OAUG
Basheer Khan, Innowave Technology
Thameem Rizvon, Kamal Osman Jamjoom Est.
Mike Levin, OAUG Executive Director
Thursday, April 2, 2009 - 11:00 to 12:00

Please attend this informative session on how to create and sustain a successful user group in the region. This presentation will highlight the support and services provided by OAUG to jumpstart a regional affiliated user group.