OAUG Councils And Committees

If you are interested in participating on an OAUG council or committee, please contact Steven R. Hughes, OAUG executive director, at +1 404.240.0897.

Customer Support Council

Under the auspices of the OAUG Board, the Customer Support Council represents Oracle Applications customers to Oracle Applications Support by:

  • Reviewing and responding to proposals and initiatives of Oracle.
  • Providing feedback as requested by Oracle.
  • Inform Oracle Applications Support of member concerns.
  • Assist members and customers in understanding Oracle Applications Support services by:
    • Presenting sessions at national and regional user group meetings.
    • Polling members on issues relating to support.
    • Suggest best practices for customer internal support organizations.

Education Committee

The objective of the Education Committee is to develop, implement and monitor educational offerings, separate from annual conferences, for OAUG members.

Enhancements Committee

The objectives of the OAUG Enhancements Committee include:

  • Provide the OAUG with quality product enhancement procedures that facilitate ongoing, timely communication between Oracle Product Development and the OAUG.
  • Work with Oracle Development on ways to improve applications functionality and communication with the user base.
  • Educate the user base on how to effectively log and monitor product enhancements.
  • Work with the OAUG affiliated SIG and Geo groups to implement and execute a strategic enhancement process.
  • Manage Oracle’s response to enhancements.

Fusion Council

The objective of the Fusion Council is to represent the growing family of Oracle Applications users and customers (E-Business Suite, PeopleSoft, JD Edwards, Oracle Retail, Siebel, etc.) to Oracle Development in the design, usability and business functionality features of Fusion by:

  • Reviewing and responding to proposals and initiatives of Oracle.
  • Informing Oracle Development of users concerns.
  • Assist OAUG members and customers in understanding Fusion rollout and adoption by:
    • Presenting sessions at national and regional user group meetings.
    • Polling members on issues relating to defining required industry and product specific business flows, processes and functionality.
    • Suggest best practices for customer integration and migration.
  • Partnering with special interest, industry and product-specific applications user groups to inform Oracle Development on the required and ideal functionality needed in the Fusion product.

Geo/SIG Committee

The Geo/SIG Committee’s objective is to serve the global interests of OAUG-affiliated groups. The committee supports international, national and regional member companies throughout the world, and strives to provide consistent quality services and support to all affiliated groups regardless of their nature or location.

The committee is a vehicle of communication for a major portion of the Oracle Applications user community. As such, the committee works with subcommittee chairs, Geo and SIG coordinators to ensure group participation in providing a forum for the many interests within the user group community.

Special Interest Groups (SIGs)

SIGs serve as forums to collect and discuss user requirements and interests on specific issues and areas within Oracle Applications. SIGs focus on specific areas of Oracle Applications, working to improve and enhance these areas through group consensus. SIGs represent the interests of the user community as a whole. Contact OAUG for assistance in organizing a new SIG.

Geographic Users Groups (Geos)

There are regional and local users groups in many areas of the world. They generally conduct meetings more frequently than the semiannual OAUG conferences and may include issues of local concern. Like SIGs, Geos work to identify and discuss local interests as they relate to Oracle Applications. Whereas SIGs may focus on certain aspects of Oracle Applications, Geos represent the interests of application users in specific localities. The interest of Geos may span all Oracle Application areas. Contact OAUG for assistance in organizing a new Geo.

Governance Committee

The objective of the Governance Committee is to improve the management of the OAUG and the credibility and financial stability of the organization by furthering good corporate governance practices.

Meetings and Conferences Committee

The Meetings and Conferences Committee constructs the conference agenda, reviews papers and proposals for training, and organizes all details surrounding the organization and implementation of OAUG conferences. The committee may include multiple subcommittees which address specific areas of conference responsibilities. Members of the committee change with each conference to provide diversity in conference planning and activities.

Membership Committee

The Membership Committee responds to inquiries from prospective members, provides direction in the performance of membership administrative tasks and enforces membership policy decisions of the Board of Directors. The primary responsibility of the Membership Committee is to represent the best interests of OAUG members and continue to enhance member benefits.

Pricing Council

The objectives of the OAUG Pricing Council include:

  • A comprehensive, independent source of customer input and recommendations on Oracle's existing pricing policies and practices.
  • An independent sounding board that Oracle can use to explore and obtain reactions to the new pricing policies/practices that it is considering.
  • A forum for dialogue on ways to make the buying experience more comfortable and the price negotiations process run more smoothly.
  • A forum to identify the myths, misperceptions, unrealistic expectations and/or negative impressions regarding Oracle's pricing policies and practices, and methods to address them effectively.
  • An opportunity for Oracle to identify ways to assist C-level executives in developing IT visions for their companies.

If you have any questions regarding Oracle’s current pricing and licensing policies or concerns about potential changes to pricing and licensing, please e-mail pricinginquiry@oracle.com or pricing@oaug.com.

Technology Committee

OAUG Technology Committee Charter (PDF file)

The Technology Committee is responsible for the inception and prioritization of the technology aspects of all OAUG initiatives. The committee's main function is to collect development requests from committees or the Board, assist in the development of project charters, assess the value of the project to the OAUG, and recommend priorities to the OAUG Executive Committee. In addition, committee members will work from time to time to elaborate user requirement, control scope, review implementation, recommend solutions and assist with testing. Finally, committee members are responsible for the ongoing review of designated sections of the OAUG Web site, identifying opportunities to add content, remove outdated articles and suggest improvements.